TERMS and CONDITIONS
1.DEPOSITS and FINAL PAYMENTS
All trips have a deposit of $500/350 Euros to hold your spot.
The balance of your trip fee is due 6 weeks before the start date of your trip.
2.CANCELLATION and REFUND POLICY
Cancellation charges reflect the expenses Alpenboxx cannot recover if you cancel, even if you must do so due to illness, injury, or personal emergencies. Charges made reflect the expenses incurred in administering your reservation and planning for your participation. Please note that we do not make any refunds for any unused portion of your trip, arriving later or leaving the trip early.
Unless stated otherwise, the cancellation fees below will apply.
To qualify for any refund, we must receive notification in writing, or email to: Alpenboxx, Unterdorf 8 , Rietz, Tirol Austria Cancellation date is the date the notice is received by Alpenboxx in writing.
In the unfortunate event that you must cancel your trip, your refund will be determined according to the following formula:
DAYS PRIOR TO DEPARTURE - Cancellation fee
90 Days or more $100 per person
90-45 Days full deposit
45 day - 2 weeks 50% of trip fee
2 Weeks or less No Refund
Trip fees may be transferred from one person to another if, in the opinion of Karrie (Alpenboxx), it is determined that the other person is in the proper physical condition to participate in the trip.
Alpenboxx reserves the right to cancel or alter a trip (within the trip) due to unforeseen weather, unsafe conditions or other circumstances. On the rare occasion that Alpenboxx must cancel a trip, all payments received to date will be refunded, including the non-refundable portion of your deposit.
Alpenboxx cannot be responsible for any portion missed for late arrivals due to flight delay or cancellations.
COVID Cancellation flexibility - in the event of cancellation due to COVID restrictions or personal sickness you will have a full refund except for the down payment in the Hotel
2. Cancellation Insurance
We strongly recommend Trip Cancellation/Trip Interruption Insurance, which covers your cost if you need to cancel or interrupt your trip for medical reasons, trip delay, lost baggage, and other unforeseen emergencies. In order to avoid disappointment and expense in the event that you must cancel your trip we strongly urge you to purchase some type of insurance coverage.
3. Specifics of the Trips
The investment of this trip covers the cost of planning, organization and carrying out the trip - accommodation, extra help, supplies, except for the following for which you must be responsible: travel insurance (it is essential that you have adequate and appropriate cover for your trip including any adventurous activities such as trekking at altitude..including medical expenses), cost of travel to and from Interlaken, cost of all Train, Gondola (Jungfrau pass with Swiss Tour) and extra activities, personal expenses. personal equipment (backpack, hiking poles etc). Once the price of your trip has been confirmed and deposit made, we will only increase the price in the event of a sudden spike change in transportation costs and/or Exchange rate at the time of event.
We will be hiking a minimum of 3 hours up to 8 hours depending on the particular tour of the day, weather conditions and group ability. The terrain we are travelling will vary from moderately steep, wide clear gravel path to steep, rocky ascent and descent with small and large rocks. The terrain will also vary depending on the type of trip and level of the group.
It is imperative that you have good hiking boots (worn in a bit) for the high alpine terrain and a pair of mountain runners or hiking shoes for less technical hiking (not imperative but strongly recommended).
Everyone is expected to complete the full hikes as described to you in the briefing the day you arrive. In the event of sickness, muscle or joint pain, extreme fatigue or anything that prevents you from completing the planned hike, Karrie Gregson will make new arrangements for you at YOUR OWN EXPENSE (which may involve taxi, train, cable car etc.). There are tours in which we have a Base Camp, as so in our Yoga Hiking Tour. In this case, if you needed to remain in Hotel for some reason and not take part in the days planned activities, that is no problem.
Except as disclosed in your medical questionnaire, you are taken to confirm at the time of booking that you are in good health, physically capable of undertaking all aspects of the trip, and unaware of any reason why you may be unsuited to taking part in the trip. If for any reason you are unsure or have any medical condition or disbility which may affect your trip, you must contact us before you confirm your trip so we can discuss the suitability for you.
If Alpenboxx, Karrie Gregson, sees any reason during the trip, based on concern for your health and the safety of others, we reserve the right to stop your participation in the trip. If you need to return home early or plan something different, due to your discontinuation of the trip, we will not be responsible for any costs or expenses incurred as a result.
5. Special Requests
Please advise us of any special requests prior to making your full booking. Where possible, we will endeavour to meet or arrange to meet any such request. Special requests can include food sensitivities or allergies or to book in a single accomodation. This does not mean that all requests can be granted. This very much depends exactly where we are. In team, we will do our best to accomodate your needs.
The Itinerary is a guide to which we plan to adhere, but it may be necessary to alter this at short notice as a result of circumstances or events outside of our control such as adverse weather, trail closures, or even level of the group as a whole.
7. Changes and Cancellation by us.
It is possible we may have to make minor changes to accomodation, hiking routes etc. Most changes are minor. In the event of needing to make a significant change like a cancellation or a short notice change of date....Another trip of similar value will be offered. If this does not suit you, all payments made until then will be refunded.
In a very rare case, like a strike or world crisis within our trip would we have to cancel the remaining days. Whatever is already paid to our Guesthouses/Mountain Hotels we all would not receive a refund.
8. Travel Documents
Please make sure you are in possession of all necessary travel and health documents before departure.
Valid Passport and all Covid 19 Documents required.
In the unlikely event that you have any reason to complain or experience any problems during the trip, you must immediately inform Karrie. The faster we know, the faster it can be resolved. Most problems can be handled quickly
10. Acknowledgment of Risks and Release of Liability
In consideration of the services of Alpenboxx, Karrie Gregson and all other persons or associated entities, I agree as follows:
I fully understand that this trip involves modes of travel with certain inherent risks. Travel may be by train, cable car, bus, taxi, bicycle although the main mode is by foot over mountain trails…all of which contain inherent risks of illness, injury , loss of or damage to property, and death.
These risks may also result from the nature of the trips activities (hiking on clear trail as well as rocky terrain), the negligence of others, weather conditions, road and trail conditions, my own physical condition or abilities, first aid and emergency treatment or lack thereof, consumption of food and drink, and other risks not specifically identified herein. I am aware that medical services or facilities may not be readily available or accessible during portions of the trip (Swiss Eiger, Dolomites we are always pretty close to medical services). I am mentally and physically capable of participating in the activities and I willingly assume the risk of illness, injury, loss of or damage to property, and death as my sole responsibility.
I have filled out the Participant Info/medical questionnaire provided accurately. Initial ______
As lawful consideration for being permitted to participate in this trip, I hereby release Karrie Gregson and Alpenboxx from any and all liability, claims, demands, actions or rights of action for any illness, injury, death, or loss of or damage to property, which are related to or are in any way connected with my participation in this trip or any Karrie Gregson/Alpenboxx arranged activities, whether scheduled or optional. It is my intention to fully assume all risks associated with this trip and to release Karrie Gregson/Alpenboxx from any and all liabilities to the maximum extent permitted by law.
I understand that Karrie Gregson reserves the right to take photographic or film records of any of her trips and hereby agree that Karrie Gregson may use such photographic or film records for promotional and/or commercial purposes without any remuneration to me